We recently took some time away from working “in” the business and worked “on” the business using a method Called EOS or Enterprise Operating System. One of the outcomes was to ask ourselves what was important about how and why we do business. Here’s what we came up with.
HONESTY: We communicate with genuine honesty and act with integrity.
ACCOUNTABILITY: We are responsible and accept responsibility for our words and actions
CAPABILITY: We are experts in our roles and continuously seek out processes to improve.
SERVICE FOCUSED: We deliver professional service to our customers and each other.
CARING: We care about providing the best products and services, each other and our customers.